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Practice Management

Ann-Marie Donaldson Nixon

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Anthony Hughes

Christine Lindley

Medicine Management

Ben Smith

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Sharon Elam

Office Manager

Susan McNair

Reception Supervisor

Nafisa Patel

Reception Supervisor

Elaine Billington
Elizabeth Hart
Michelle Howard
Brenda Lee
Susan Murphy
Kim Pace

Ann Richardson

Baby Clinic and Admin

Alison Thomas
Amber Thomas
Patricia Weston
Barry Worden

Secretaries

Stephanie Hughes

Lynda Jamieson

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